Privacy Policy

Management and Protection of your Personal Information

We consider your personal information our highest concern and administrate it appropriately and securely. We always strive to improve our standards to ensure no information is lost or compromised. We prevent against any unauthorized use or damage from outside sources, and have in place specific security measures to prevent any wrongdoing. Internal use of personal information by Shikinotabi is limited only to the management and administrators responsible for its access and use, and is strictly handled.

Use of Personal Information

• Shikinotabi's use of collected personal information is used only to the extent necessary, and performed with sufficient care and security so as not to impair any interest of the customer.
• Shikinotabi does not offer nor disclose any personal information to a third party except those designated as consigned companies.
• Shikinotabi is required by law to disclose personal information to authorities if required to do so. This can occur without the consent of the customer.
• Shikinotabi will disclose personal information if requested to do so by the customer.
• Shikinotabi is responsible for both collecting and erasing personal information at any time if ordered to do so by the customer.

Our Website Cookies

“Cookies” are small files that are stored on your computer. They are designed to hold a small amount of data specific to a particular computer and website. These are designed to make your online experience more personalized and enjoyable. Unless the customer inputs his or her own personal information, the website cookies will be unable to identify the customer. Please ensure your computer is set to enable cookies before inputting your information.

Depending on your browser, you may need to adjust your cookies in the setting options in order for the cookies to work properly. Many functions on our site may not work if certain settings are not adjusted. The information collected by the statistical tool on our website is designed for multiple purposes, including the improvement of the website. The statistical tool is also utilized to understand your overall access, as well as your trends and likes.

Third-Party Analytics and Advertising Tools

We use the following third-party services on this website. Each of them may set cookies or similar identifiers in your browser, and may receive information about your visit, such as the pages you view, your approximate location, your device and browser, and how you arrived at our site.

• Google Analytics 4 (Google LLC) — to understand how visitors use the site and to improve it.
• Microsoft Clarity (Microsoft Corporation) — to see anonymized usage patterns such as scrolling and clicks, so we can make pages easier to read.
• Meta Pixel (Meta Platforms, Inc.) — to measure visits arriving from Instagram and Facebook, and to measure the results of our advertising.

These services are provided by companies outside Japan, and the information they collect may be transferred to and stored in other countries. We do not sell your personal information. You can limit or block these cookies through your browser settings, and through the privacy controls offered by each provider — Google, Microsoft and Meta each publish their own privacy policies describing how they handle the data they receive.

If you would like us to delete information we hold about you, please contact us and we will do so.